Then, contact your e-mail provider and your IT Department and have them add: The number one reason you do not receive a Material eQuote pricing request back from a vendor is the e-mail address, the message, or the attachment is being blocked by your e-mail provider (your Company, Internet Service Provider (ISP), Yahoo!, Gmail, etc.) or e-mail client (Outlook, Thunderbird, etc.).įirst, check your SPAM or JUNK or BULK MAIL folder to make sure the e-mail wasn't filtered that way. In testing, sometimes 300 or more Items could be included, other times, only 50-75 could be included - it was all dependent on how quickly the file could be uploaded to the eQuotes server and the confirmation received. Split the eQuote into smaller eQuotes - possibly based on CSI Section/Division.
If possible, try a different means to connect to the Internet - especially when using a wireless connection whose speed can fluctuate dramatically - use a wired, LAN connection. Try to resend the eQuote - it is possible the interference is temporary. If this happens, the user receives an error that sending the eQuote failed or the server could not be reached.
Depending on the user's Internet connection speed, the load on the server, the traffic on the Internet at that time, the program may not receive confirmation back from the eQuotes server in a timely manner. There are no hard and fast rules regarding the number of Items that can be included in a single eQuote. You may need to modify your firewall to allow eQuotes to work, please the Related article for details. Below are a few issues some of our clients have experienced when using eQuotes.
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